Terms of Service

Terms of Service

Welcome to UrbanGifts.in. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from UrbanGifts.in, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any other policies published on the website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

3. Products and Services

  • We strive to display product descriptions, images, and pricing accurately.

  • Product colors and appearance may vary slightly due to screen settings and photography.

  • We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Full payment must be received before order processing.

  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

5. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • If payment has been received for a cancelled order, a refund will be processed according to our refund policy.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location, courier availability, weather conditions, or other unforeseen circumstances.

  • UrbanGifts.in is not responsible for delays caused by shipping partners or circumstances beyond our control.

  • Customers must provide accurate shipping information. We are not responsible for delivery issues caused by incorrect addresses or contact details.

7. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy available on the website.

Products may not be eligible for return in cases such as:

  • Customized or personalized products

  • Damaged due to misuse

  • Products returned without original packaging where applicable

8. Intellectual Property

All content on UrbanGifts.in, including text, images, graphics, logos, product descriptions, and website design, is the property of UrbanGifts.in and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Interfere with website operations.

  • Submit false, misleading, or fraudulent information.

10. Limitation of Liability

To the maximum extent permitted by law, UrbanGifts.in shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

11. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, except as required by applicable law.

12. Force Majeure

UrbanGifts.in shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, government actions, internet outages, pandemics, or transportation disruptions.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the business location of UrbanGifts.in.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on the website with the revised effective date.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

UrbanGifts.in
Email: support@urbangifts.in
Website: UrbanGifts.in

By using UrbanGifts.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.