Privacy policy

Privacy Policy

Welcome to UrbanGifts.in. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

1. Information We Collect

When you visit or place an order on UrbanGifts.in, we may collect:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping Address

  • Billing Address

  • Payment Details (processed securely through payment providers)

Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers (with your consent where required)

3. Payment Security

We do not store your debit card, credit card, banking, or UPI credentials on our servers. Payments are processed through secure third-party payment gateways.

4. Sharing of Information

We may share your information with:

  • Shipping and logistics partners

  • Payment gateway providers

  • Service providers helping us operate our business

  • Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

UrbanGifts.in may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, contact us using the details provided below.

9. Children's Privacy

UrbanGifts.in does not knowingly collect personal information from children under the age of 18 without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

UrbanGifts.in
Email: support@urbangifts.in
Website: UrbanGifts.in

By using UrbanGifts.in, you agree to the terms of this Privacy Policy.